November 30, 2000
Thursday
Ordinary events of the day like
banking and shopping have different procedures in Japan. Today, I
had some bank business to conduct. Since banks observe strict hours
from 9:00 A.M. to 3:00 P.M. and close on weekends, it's been hard to do
my errand since our schedule with studying about Japan's education is in
full swing by then. Since our schedule today was from 9:30 A.M. -
5:30 P.M., I dashed to the bank to be early. I wasn't early enough.
Banks in the city have more than 1 floor for customers. The first
floor is all machines since common bank tasks like withdrawals can be done
by machine. If you have specialized needs that require an employee
to deal with it, you have to go to the 2nd or 3rd floor. There, you
push a button on a machine that gives you a piece of paper with a number
on it. You take a seat in a waiting area that reminds me of a doctor's
office and wait for the digital display to show your number. By this
time, you're supposed to have filled out a piece of paper with lots of
chart space to fill in to explain your business. Since I had no idea
how to do this, I waited my turn and went to the teller who was waiting.
She was not a teller. She simply takes your paper, gives it to one
of a group of employees behind her. Then, one of them gets the money
or whatever other documents you are looking for.
No one spoke English.
After about 5 attempts at explaining by using my fingers and drawing pictures,
we communicated. Once your paper is taken (by now I have mine properly
filled in), you step away from the counter and return to the waiting area.
No one even "lines up" or stays at a window until their business is finished.
When the other employee returns from wherever he goes to get the money,
the "teller" calls your name, and you step forward to get your money.
I was a little nervous because I had given the teller 5000 yen and did
not have a receipt. (Do your math - if $1.00 U.S. equal 5000 yen,
how much had I given the tell in U.S. dollars?)
But, Japan is generally a very honest and trustworthy country and I received
everything I had requested.
There is a saying
here: "If you lose something, it will come back to you." That seems
to be true. I've lost a few small items and eventually found them
all. Some group members have lost important items like cameras, jackets,
and even boots. All have been returned to the owner. What I
learned today is that banking business takes more time and seems more complicated
than in the United States.
Shopping has its differences,
too. Thank goodness the cash registers display the price you are
to pay with the same kind of numbers we use! There is a big controversy
going on now about whether or not the math exams the students take should
use the "western" way of writing problems or use the Japanese Kanji (their
symbol for writing).
When you give the cashier at
a store money, you never hand the money directly from your hand to their
hand. You place it on the counter if there is no small tray present.
Usually, the tray is there, though, just as it is in the bank. The
reason for this rests in something I explained earlier. Remember,
please, how I told you the Japanese people do not like bodily contact.
After the money and paying transaction is finished, your purchase is always
carefully wrapped, and the wrapping method is unique. The paper is
folded around the item in a special way, and the ends of the paper are
done in such a method that seems as complicated as origami. The shopkeepers
always thank you repeatedly and bow more than once.
Tonight, eight of us enjoyed
an unbelievable performance of the "Cirque du Soleil," which means "Circus
of the Sun." They have performed all over the world It's not
like a usual circus, but it is an entertaining gymnastics and acrobatic
show. Ask Miss Wanda; she has seen them. I'll just say these
people would definitely pass the Presidential Physical Fitness Challenge.
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